Priorities Determining Future Directions of Sustainable Development in Business Models of the Healthcare Industry—Findings and Framework

The private healthcare sector was chosen because of the fundamental importance quality in this sector, widespread understanding that sustainable development is part hospital standards, and compelling need for supply chain components to work together order add value business models services. This study uses a qualitative methodology, striving shed light on relationship between communication modes their stakeholders’ needs expectations marketplace society. research lists range actions services assessing priorities with respect stakeholder expectations. Furthermore, links hospitals, stakeholders, vice versa. It also provides directions managers industry determine appropriate addressing hospitals considering development. contributes framing future direction industry. paper outlines assessment relation economic, social, environmental performance context